Colorado Collections Company LLC was established July 1, 2013, and conducted its first day of business on August 1, 2013. We are a licensed collection agency in Colorado, New Mexico, Utah and Arizona. We own and operate from our office space at 6909 S. Holly Cir #360 – Centennial, CO 80112, and we are an Accredited Business with an "A+ Rating" through the Better Business Bureau.
We are an established company with experienced staff and outstanding company references. We have defined procedures and processes, with legal council for Colorado, Navaro Law, located in Castle Rock, and for New, Mexico, Thomason Law located in Albuquerque.
Our Mission, Values and Vision:
•Mission: To be the most ethical and qualify-focused agency within the Collections Industry, and sustain excellence through customer service.
•Values: To establish long-lasting and honest relationships through open communication. To exemplify a commitment of respect and integrity with our clients and consumers.
•Vision: To deliver services which are of great value to our clients, consumers, and employees, and to maintain on-going business growth and quality initiatives within emerging regions and markets.
Based on our learnings in assessing and qualifying your business and collection needs, Colorado Collections Company will develop a services proposal specific to your requirements. Our commission rate is below the market by an average of 5%, directly impacting your accounts receivables and bottom line.
You're Trusted Resource for Accounts Receivable and Debt Recovery Services
Upon receipt of your signed contract and listing of consumer records, within 1 - 3 business days, we'll have the required information input into our systems, and initiate the collections process. We have a defined, repeatable and very effective collection process for phone calls, plus we use a letter series to help produce responses
With our years of experience in the collections and customer service industries, we are well versed in all aspects of consumer and business collections, and we strive to produce immediate and sustainable results. Both our monthly Remits Reports and Remits Check are issued on the 15th of each month for the prior month's collections. The report provides you with all the pertinent details of consumer payments. A Cumulative/Placement Report is also available to you, upon request.
Colorado Collections Company LLC will first understand your collections processes, objectives and volumes. Areas of importance are commission rate, recovery rate, customer service, phone call recording, skip tracing and credit bureau reporting.